Booking & Cancellation
Sahara Dream Tours Desk
HOW TO BOOK YOUR TRIP :
After your first confirmation by e-mail, automatically we send you an online link in which you can confirm and paying your trip (a deposit of 30% from total price). Safe and easy payment on our Platform - Sahara Dream Tours.
To make confirmed your trip, we need a deposit of 30% from the total package price, for any service you choose. The balance will be paid 15 working days before the day of your arrival or by cash on the day of your arrival, in Euros (€) or local currency Morocco (DHM).
After receiving your payment ( Deposit of 30% ), we send you immediately your complete travel package, including the receipt of the payment, to print as invoice on the day of your arrival. we Always asking our travelers to book their trip at least 02 weeks before the day of departure.
We Accept payment by bank transfer, postal transfer or cash (must be paid in Euro or local currency DHM). We also accept payment of the deposit fee via PayPal. ( Using PayPal the sum must not exceed € 250 ).
HOW TO CANCEL YOUR TRIP :
Trip Cancellation & Trip Modification : To modify or To Cancel you Trip :
To modify or to cancel your booking trip, please inform us as soon as possible, by calling +212 66 717 88 03 or sending an e-mail to firstname.lastname@example.org . In the case of cancellation the amount of the contribution paid will be credited to your credit card as soon as possible.
We kindly ask you to inform our agency as soon as possible for any cancellation insurance or modification of the service, by contacting our Customer Service by e-mail or phone +212 667 178 803 / email@example.com.
To cancel or change the service, you can also send an email including the reservation code and the object of the change.
PENALTIES FOR CANCELLATION :
- More than 45 days before the trip departure: 30% of the total trip cost.
- Between 45 and 22 days before the trip departure: 50% of the total trip cost.
- Between 21 and 08 Days before departure trip: 75% of the total trip cost.
- Less than 08 days before the trip departure: 100% of the total trip cost.
*For a cancellation or Booking modification, please inform us as soon as possible, by calling +212 66 717 88 03 / +212 771 87 8202 or by sending an e-mail to the amount of the participation will be credited to your credit card or current account, respecting our travel cancellation penalties. Contact our customer service by E-mail or by Telephone at: +212 667 178803 / +212 524 384 095 Morocco.
* The travel package is respected and practiced from A to Z, and without any changes by our travel agency Sahara Dream Tours, only upon customer request if necessary.
* We take no responsibility during the trip for climate change, closed roads, traffic, which can be cause for changes.
* We inform you and confirm that the data provided by the user will be processed exclusively for the purpose of information regarding the trip booked at our company Sahara Dream Tour - S.a.r.l Sahara Dream Tours : Hay Moulay Idriss I via n ° 04 Rissani 52 450 Pr. Errachidia Morocco.
* The user's personal data will be processed in compliance with the principles of privacy protection established by the legislative decree of the law n. 09.08 Morocco. Relating to the protection of individuals with regard to the processing of their personal data, and they are exclusively for our company Sahara Dream Tours. This information concerns the personal data sent by the user when browsing our saharadreamtours.org website for information on our services and products. The user can access their data at any time and exercise their rights towards the data controller pursuant to article 12 of Legislative Decree no. 09/08 in which the text is reproduced in full below.
The prices shown on our website www.saharadreamtours.org are per person and are based on the Individual Tour & Group Departures, in private service by cars 4x4 / Mini Bus with a drivers and guide Cars & Bus with air conditioning. Exclusive vehicles from the latest-generation and authorized by the ministry of transport and the Moroccan tourism. The price are net and VAT included.