Frequently Asked & Questions !
Need help ! call us on: 0667178803
A - Why should I choose the agency Sahara Dream Tours? What help it can 'give?
1- Supporting directly to our local agency in Morocco and without passing through other national or international travels agency, for sure you would have saved on the price of the package, avoiding to pay other fees of other service agencies.
2- For us, the holiday has always been an important thing, to offer a perfect service to our travelers, for us it is a serious matter! professionalism allows us always to meet the needs of our customers.
3 - We have at your disposal professional support 24 H / 24 H, during the booking of your travel package and during your holiday in Morocco, which will help in case you need d 'information about your trip, to change your reservation or trip cancellation ...
B - How do I book my trip with Sahara Dream Tours ?
- Once you submit your request, we will respond you as soon as possible, with an E-mail including our agency presentation and the first budget trip as required, with the ability to make changes to the travel schedule if necessary. After you confirm the trip, we need a deposit of 30% for any travel package sold, the balance will be paid 15 working days via bank transfer or cash on the day requirements Arrival.
- After we received your confirmation, we send you your travel package including the receipt of the payment.
D - My travel departure is 100% Guaranteed?
- Individual Departures: All the individual start and confirmed by our agency Sahara Dream Tours are 100% guaranteed by us, departure trip will be canceled only if the customer requested cancellation of his trip.
- Groups Departures : All our departures are guaranteed group, the trip is canceled only in the case if we do not manage to get to the participant number required to formalize the start.
E - Can I customize my own trip with the agency Sahara Dream Tours?
Of course you can customize your package trip to Morocco with Sahara Dream Tours, we have at your disposal a platform to be filled on the website, choosing stage to stage your trip route, preferred accommodation, type of start ... The web page " TRAVEL CUSTOM "
E - There will be other costs to be paid after the confirmation of the package:
Prices shown on the travel package are net prices, including VAT and there will be no other fees to be paid as extras
F - I can also confirm by telephone starting a trip?
We have at your disposal the CUSTOMER service by calling the number +212 6 67178803 éd the number 24 H / 24 H, or by calling us also free on the Skype service from Monday to Saturday from 8.00 to 18.00. One of our staff is at your disposal for any information and / or advice on travel, itinerary, facilities and deals we.
F - How can I pay for my trip?
You can pay safely with your credit card, the sum for the confirmation of the trip. We need only to send you a link for online payment on our Sahar Dream Tours platform, entering the details on the site (your data is protected). This mode will allow you to quickly make sure your vacation without worry of remaining availability especially for the departures in groups.
You also have the option to pay in full by bank transfer within 01 working days from the purchase of the travel package, making a bank deposit for our agency Sahara Dream Tours. After your trip is confirmed, we send you all the bank of our agency coordinated for effecting the required payment.
Via Bank postal:
You also have the option to pay all through a postal transfer within 01 working days from the purchase of the package trip, making a postal payment for our agency Sahara Dream Tours. After your trip is confirmed, we send you all postal coordinated the agency for effecting the required payment.
You can choose to pay by communicating the details of your credit card over the phone to an operator who will contact you immediately after the purchase of the package.
Via Pay Pal:
We also accept online payment advance 30% for the travel confirmation on site Pay Pal.
G - What are all the services that the agency Sahar Dream Toursoffers Sahar Dream Tour?
Sahara Dream Tours Our agency is specialized in consultancy and travel organization in Morocco. We are available to answer all your requests d 'generic information prior to your departure for example: prior to the arrival times, operational change, delivery of travel documents, the details of booked business, change names, dates, cancellations, changes ...
K - I can make a change to my travel book?
Of course that you can simply a modification of the arrival date, the hotel category, the planned route, the holiday time ... Just contact directly to our service by calling us at the number: +212 667178803 / +39 34695125 71 from Italy. or sending an email to our firstname.lastname@example.org chin advance online 30% for the confirmation journey on site Pay Pal.
C - Do i need travel insurance?
It is always recommended to have your travel insurance during holidays, Sahara Dream Tour in collaboration with Global travel insurance.
L - How do i find out about visa requirements?
to enter Morocco Passport must be valid for 06 months from the date of entry into the country. for travel family their children who copiuto 16 years must have their own passport, while children under the age of 16 must be registered on their parents' passports. you can also enter to Morocco without passport only with identity card including a booking of hotel or a 'travel agency in Morocco. ( Italian,french, spanish, american, england... citizens do not need a visa for a maximum stay of 90 days, simply a passport or identity card with a reservation of hotel or travel arrangements in Morocco.
M - How do i know what trip is right fro me?
After your first request for quote, our staff will contact you as soon as possiblefor further information and clarifications about your trip to Morocco.
N - You still need help?
You can call us on this number +212 667 178 803 on whatsapp also or via skype!